Frequently Asked Questions
Read below the common questions. If you still have concerns and inquiries, you can email us at felicitaventuresoffice@gmail.com or message us at our facebook page.
Questions
Keep it frozen for the best quality.
All products have a given
Shelf life indicated at the back of our packaging.
You have two options,
Order online:
Step 1: Add-to-cart the products that you want to purchase.
Step 2: Check out: fill in your name, address, and contact number.
Step 3: Click Complete Order and make your necessary payment
through bank deposit, gcash or COD (by courier).
Step 4: Receive your order door-to-door (address anywhere in the Metro
Manila).
*Visit our branches and directly purchase products.
289 Tandang Sora Avenue, Barangay Pasong Tamo, Quezon City
YES! We have FREE Delivery within METRO MANILA for P5,500 worth of products.
No, shipping fee is shouldered by the customer.
Our advice is to purchase more at each time to save on shipping fees.
Yes, we can ship your ordered item even if order is only 1pack. The
customer shoulders the shipping fee.
We use different courier depending on the
location of delivery. But we can accommodate requests of customers for their
preferred shipping/courier company.
We deliver daily between 10 a.m. to 5 p.m. Orders placed beyond 5 p.m. will be processed the following day. Orders will be delivered within 2-3 days.